A: Thank you so much for calling to confirm the order with me, Mr.Antonopolous . I apologize, I hope I’m not butchering that name .
B: No, you were spot on with your pronunciation, most people have difficulty with it so don’t worry at all.
A: I have high expectations about working with your company, and I’ve got to hand it to you , your service up until
now is really amazing.
B: Thank you for saying that, we will try our best to not disappoint you.
A: And do not worry about possible delay. We will play it by ear but I have my hands full with other things at the
moment so let’s put that aside for now.
B: Okay, but I am sure that it will be delivered on time, there is just a very small chance for a delay.
A: Great, it’s been great talking with you. I’ll speak with you again when the delivery arrives.
B: It has been wonderful talking with you, too. Have a great day.
Comprehension Questions
1. Why did Speaker A apologize to Speaker B?
He apologize, he hope I’m not butchering that name .
2. According to the dialogue, how has the service of Speaker B been so far?
I am sure that it will be delivered on time,
3. What is a slight concern about the order delivery?
Discussion Questions
1.Do you usually play things by ear or do you like to fully plan out everything before you start?
I prefer to fully plan out everything before starting. but everything has the schdule. when i make the plan, i make longer.
2.When you have your hands full at work, how do you make sure that things still get done on time?
i try to work hard and help me with my subordinate, and then i check on time. if i can not do it, i will tell my boss. i can't meet this schedule on time.
3.Have you ever had a business meeting where you were worried about butchering the name of your counterpart?
i usually have it. but my counerparts who are good at english or not. so we all don't care it.
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